24/7 Call Answering
Give customers a consistent way to reach your business during busy periods, overflow situations, and after-hours calls.
Managed AI receptionist service
Never Miss Another Customer Call.
AI Caller builds and manages intelligent AI receptionists that help businesses answer calls 24/7, schedule appointments, handle common questions, take messages, and transfer important calls to the right person.
Customized around your business, your services, and your call-handling rules.
Incoming Call
Example customer call
00:14
Customer
“I have a leaking water heater. Can someone come tomorrow?”
AI Receptionist
“I can help with that. Let me check the available appointment times.”
Checking availability…
Available
Tue 9:30 AM
Tue 11:00 AM
Tue 2:00 PM
Example customer call. Times shown are illustrative of what a customer's own scheduling system might return.
The problem
Every Unanswered Call Could Be a Missed Opportunity.
Business owners and employees can't always get to the phone. You may be helping another customer, driving, working on a job, already on another call, or closed for the evening. When customers cannot reach a business, some may call another provider.
Busy
Your team is already helping customers.
After Hours
Customers may call when the office is closed.
Multiple Calls
More than one customer may need help at the same time.
AI Caller gives your business another way to respond to callers instead of automatically sending every unanswered call to voicemail.
What AI Caller does
An AI Receptionist Built Around Your Business.
AI Caller isn't a generic answering bot. Each receptionist is configured with your services, hours, and call-handling rules before it ever takes a call.
Appointment Scheduling
When connected to a compatible scheduling system, your AI receptionist can check actual availability and help customers schedule appointments using your business rules.
Call Transfers
Route appropriate callers to the right person based on the transfer rules established for your business.
Message Taking
Collect important caller information when a team member is unavailable so your staff has the details needed to follow up.
Business Questions
Answer approved questions about services, hours, service areas, policies, and other information you choose to provide.
After-Hours Coverage
Provide callers with useful assistance even when your office is closed.
Lead Information Collection
Collect details such as the caller's name, phone number, email, service address, and reason for calling when appropriate.
Custom Call Rules
Define how your AI should handle scheduling, transfers, unsupported services, important situations, and other common call scenarios.
How it works
From Setup to Live Calls.
- 01
We Learn Your Business
We learn how your business currently handles calls, scheduling, services, hours, service areas, transfers, and common customer questions.
- 02
We Build & Configure
We customize the AI receptionist around your approved business information and connect compatible systems where appropriate.
- 03
We Test
We test common call scenarios, scheduling behavior, information collection, transfers, and important edge cases before launch.
- 04
You Go Live
Once approved, the receptionist can be connected to your business call flow and monitored as part of the ongoing service.
You don't have to build or manage the AI yourself. AI Caller handles the technical configuration and ongoing management.
Sample call
See What a Call Can Look Like.
A walkthrough of how a configured receptionist can handle a typical service request from first hello to confirmed appointment.
Caller
“Hi, my kitchen sink is completely clogged. Do you have anything available tomorrow?”
AI Receptionist
“I can help you check. May I get your name first?”
Caller
“David Miller.”
AI Receptionist
“Thanks, David. Let me check the available appointment times for tomorrow.”
Checking actual availability…
AI Receptionist
“I have availability at 9:30 AM, 11:00 AM, or 2:00 PM. Which works best for you?”
Caller
“11 works.”
AI Receptionist
“Great. I'll collect the information needed to book that appointment.”
Information collected
- Phone number
- Service address
- Problem description
AI Receptionist
“Just to confirm, you'd like tomorrow at 11:00 AM. Is that correct?”
Caller
“Yes.”
Appointment booked successfully.
AI Receptionist
“Your appointment is confirmed.”
Example customer call. Example conversation for demonstration purposes. Actual behavior, availability, and capabilities are customized to each business and its connected systems.
Industries
Built for Businesses That Depend on the Phone.
Plumbing
Help handle service calls, appointment requests, common questions, and after-hours inquiries.
HVAC
Help customers request service and schedule appointments based on actual configured availability.
Electrical
Collect service information and route appropriate calls based on business rules.
Roofing
Capture potential leads and help callers understand next steps.
Landscaping
Handle inquiries and collect information from prospective customers.
Auto Services
Help callers with appointment requests, common questions, and message taking.
Home Services
Answer approved questions and collect job details from callers when your team is on site.
Other Service Businesses
AI Caller can be customized for many businesses that rely on incoming customer calls.
Not sure if your business is compatible?
Request a DemoCustomization
Not a Generic Answering Bot.
Your receptionist is configured around the way your business actually operates.
Before launch, we learn your business rules and configure the receptionist around approved information rather than allowing it to guess.
Configuration checklist
12 areas- Business hours
- Services offered
- Services not offered
- Service areas
- Scheduling rules
- Appointment requirements
- Transfer rules
- Frequently asked questions
- After-hours behavior
- Escalation rules
- Information to collect
- Business policies
Reliability
Designed Around Clear Business Rules.
AI Caller configurations can be designed to avoid inventing appointment availability, prices, services, or policies. The receptionist works from approved business information and connected systems where configured.
Actual Availability
When scheduling is enabled, available times should come from the connected scheduling system.
Approved Information
Responses about services, hours, and policies are based on information provided and approved by the business.
Human Escalation
Calls can be transferred or flagged for human follow-up according to the business's configured rules.
Testing Before Launch
Common call scenarios and important workflows are tested before the system is placed into service.
Managed service
You Run Your Business. We Manage the AI.
AI Caller isn't software handed over with a manual. We handle initial configuration, call-flow design, scheduling integration where compatible, testing, updates, configuration management, and ongoing system management.
Business Owner
- Runs the business
- Provides approved information
- Defines business policies
- Approves call behavior
AI Caller
- Builds the AI receptionist
- Configures workflows
- Connects compatible systems
- Tests call scenarios
- Maintains the configuration
FAQ
Questions Business Owners Ask.
Request a demo
See How AI Caller Could Work for Your Business.
Tell us a little about your business and we'll discuss how an AI receptionist could fit into your current call workflow.
Your Next Customer Could Be Calling.
Give your business another way to answer customers when your team can't get to the phone.